Reviews
“Mohammad just left after fixing our heat pump. He is a affable fellow and did a fine job. He needs a raise.”
“Mohammad was very quick to figure out the problem and get my AC back up and running on a very hot night. Very friendly and efficient.”
“Our top floor unit was malfunctioning on a Saturday night. Our kids’ bedrooms are on this floor, causing a bit of an emergency for us. Mohammad came to service first thing Sunday morning and fixed the issue right away. He was extremely thorough, kind, and patient with our questions. He is a great representative of an already excellent company. Thank you!”
“Muhammad was very responsive and resolved the issue quickly!”
“Had the part on the truck, so the repair could be done quickly. M. did a good job.”
“My technician Mohammed was very professional and personable. It’s because of people like him that I continue to use your services. He solved my problem, efficiently and professionally, and I’m very happy!”
“We just had our annual service visit, and I'm not sure I've ever had such an awkward and unprofessional service call experience. We've used ACS for several years, and prior to today everything has always been great—excellent techs, prompt service, reasonable pricing. We've recommended you to friends and family over the years for your reliability.
Today, my service tech, Mohammed, entered my home without knocking. I had to teach him how to use a Nest thermostat. I had to fetch him a ladder. I had to clean the air filters on our mini split for him. He was on his phone a significant portion of the time, and it seemed to be a call of a personal nature. When he was finished with the service of the units, he once again entered my home without knocking. He did not give me the total amount owned before requesting payment, and I had to ask if there were any issues or problems. He then asked me if I had a cold drink that he could take with him. I told him we only had canned Sprite that was cold. "You don't have bottled water?" he asked. I told him we do not and he said "Okay, no thanks then."
I felt uncomfortable in my own home and uncertain of the technician's knowledge. It was the least professional service I've ever received on any kind of home service. If we hadn't used your company for years, I would never use ACS again. As is, I will be very clear to make sure this particular tech is never assigned to us again.”
“Wonderful service, they spent the whole day inspecting and cleaning , including the vents that were eighteen feet up. Living dust free after a major renovation, construction dust goes everywhere! This will definitely cut down on cleaning, THANK YOU!!!”
“Mohammad Andar was very helpful & spent a lot of time assisting us. The transformer was blown on our gas furnace & he repaired it. He also did maintenance on all 4 of our HVAC units. He came on a Saturday morning. Mohammad went above & beyond to provide great service. Thank you!”