“This is the first time since I had this company install two Ecobee thermostats and recalibrate the air-flow on my second floor that more than one person was dispatched to my house. And that took place several years ago.
This is the first time that two techs came for my semi-annual HVAC maintenance and I'm posting this review since it's also the most complete visit I feel I've received since having this compay perform this service twice a year for the past several years.
This was the first time seeing either of these gentlemen at my house. Every other time I've had someone new come to my house and this time was no different – but the result, I feel, was.
Eddie S worked on the two units outside cleaning them while Ryan worked inside in the attic on inspecting the package units.
When Ryan was finished he was kind enough to update my Ecobee's for the maintenance and the alert for filter replacement (since I had recently done that myself but didn't 'tell' the Ecobee's) and then he went outside to assist Eddie.
They were inside the units doing the most thorough cleaning I've ever seen and they checked out the board, cleaned out the drainage area for the tube, cleaned off the exposed wiring/tubing and just appeared to have done a real excellent job.
I'm glad they shared their names with me so I could post this review.
I told them that I hope they are the ones who return in the Fall for the next maintenance service.”