Archives: Reviews
“Today Joe, Pancho, William and David installed an air conditioner, and they worked very diligently with great attitudes. We live on a steep hill and they had to haul the heavy units up and down the hill. They did a great job, and we highly recommend them —as we do the Air Conditioning Service in general—they are reliable and we appreciate it.”
“This is the first time since I had this company install two Ecobee thermostats and recalibrate the air-flow on my second floor that more than one person was dispatched to my house. And that took place several years ago.
This is the first time that two techs came for my semi-annual HVAC maintenance and I'm posting this review since it's also the most complete visit I feel I've received since having this compay perform this service twice a year for the past several years.
This was the first time seeing either of these gentlemen at my house. Every other time I've had someone new come to my house and this time was no different – but the result, I feel, was.
Eddie S worked on the two units outside cleaning them while Ryan worked inside in the attic on inspecting the package units.
When Ryan was finished he was kind enough to update my Ecobee's for the maintenance and the alert for filter replacement (since I had recently done that myself but didn't 'tell' the Ecobee's) and then he went outside to assist Eddie.
They were inside the units doing the most thorough cleaning I've ever seen and they checked out the board, cleaned out the drainage area for the tube, cleaned off the exposed wiring/tubing and just appeared to have done a real excellent job.
I'm glad they shared their names with me so I could post this review.
I told them that I hope they are the ones who return in the Fall for the next maintenance service.”
“I have been a customer of Air Conditioning Services for over 25 years because I found them to be honest and reliable. I've purchased 2 units from them in that time and have also used them at my place of work. For both commercial and residential service their expertise and professionalism are exemplary. I want to take this opportunity to commend Eddie Salazar for his outstanding customer service. He has repaired and serviced my units at home and my workplace. He always goes the extra mile make sure the job is done right.”
“We are so impresssed with Eddie Salazar. He is professional, mindful of environment and excellent communicator! Thank you!
Jim and Beth Easter”
“We are so pleased with Eddie Salazar! He is a skilled professional, helpful, good listener and attentive to pet concerns! Just makes us feel grateful. Thank you so much! Jim and Beth Easter”
“Mohammad just left after fixing our heat pump. He is a affable fellow and did a fine job. He needs a raise.”
“Mohammad was very quick to figure out the problem and get my AC back up and running on a very hot night. Very friendly and efficient.”
“Our top floor unit was malfunctioning on a Saturday night. Our kids’ bedrooms are on this floor, causing a bit of an emergency for us. Mohammad came to service first thing Sunday morning and fixed the issue right away. He was extremely thorough, kind, and patient with our questions. He is a great representative of an already excellent company. Thank you!”
“Muhammad was very responsive and resolved the issue quickly!”
“Had the part on the truck, so the repair could be done quickly. M. did a good job.”
“My technician Mohammed was very professional and personable. It’s because of people like him that I continue to use your services. He solved my problem, efficiently and professionally, and I’m very happy!”
“We just had our annual service visit, and I'm not sure I've ever had such an awkward and unprofessional service call experience. We've used ACS for several years, and prior to today everything has always been great—excellent techs, prompt service, reasonable pricing. We've recommended you to friends and family over the years for your reliability.
Today, my service tech, Mohammed, entered my home without knocking. I had to teach him how to use a Nest thermostat. I had to fetch him a ladder. I had to clean the air filters on our mini split for him. He was on his phone a significant portion of the time, and it seemed to be a call of a personal nature. When he was finished with the service of the units, he once again entered my home without knocking. He did not give me the total amount owned before requesting payment, and I had to ask if there were any issues or problems. He then asked me if I had a cold drink that he could take with him. I told him we only had canned Sprite that was cold. "You don't have bottled water?" he asked. I told him we do not and he said "Okay, no thanks then."
I felt uncomfortable in my own home and uncertain of the technician's knowledge. It was the least professional service I've ever received on any kind of home service. If we hadn't used your company for years, I would never use ACS again. As is, I will be very clear to make sure this particular tech is never assigned to us again.”
“Wonderful service, they spent the whole day inspecting and cleaning , including the vents that were eighteen feet up. Living dust free after a major renovation, construction dust goes everywhere! This will definitely cut down on cleaning, THANK YOU!!!”
“Mohammad Andar was very helpful & spent a lot of time assisting us. The transformer was blown on our gas furnace & he repaired it. He also did maintenance on all 4 of our HVAC units. He came on a Saturday morning. Mohammad went above & beyond to provide great service. Thank you!”
“Mohammad quickly identified the problem with our heater and checked to make sure there were no other issues to save us a call-back. He was very helpful and friendly. We are grateful for his help over the weekend.”
“Mohammad is the man and fixed my Ac super fast very likable and professional!!!!”
“I am very pleased with the services I received. I was regretting that I had to replace the heat/air unit but these guys were wonderful to work with. From Jake ‘s help with explaining the options, and Jose double checking the installation and thermostats. David Shirley and Chuck explained and finished the final duct work and the process and they were so kind and respectful. I highly recommend Air Conditioning Service , Inc.”
“THE Green Trucks always provide excellent service. A particular technician, Nikki, is one of the best we’ve had in these 35 years of using Air Conditioning Servicing. She’s thorough, efficient, and an excellent representative of a quality company.”
“Thanks to Joey and his partner for repairing an outside faucet that would not turn off!”
“Air Conditioning Service has been great! We’ve used them for maintenance, installation, and repair! They’ve been great every time. Prompt responses, always willing to answer questions, the techs are all great, nothing to complain about!”
“We have been using Air Conditioning Service for almost 30 years and would never consider using anyone else! When we moved into this house, we used another company but quickly found that they were ripping us off! So we switched and have never regretted it.”
“Everyone knows how hard it can be to deal with HVAC. The lack of knowledge, the high costs…
I had Steven come out to quote me a replacement on a new HVAC unit, as I was being told i needed to replace my 2 year old HVAC that was having problems. I had 5 people come to the house and they all quoted me between $6500 and $10500, and then Steven rolls up like a boss, questions why it needs replacing, and within 15 minutes had my unit back up and running. He wouldn’t even take cash. His kindness and willingness to problem solve my issue saved me so much money… I can’t even begin to thank him enough.
I will be using these guys for any service and replacements in the future.”